Wheelchair accessible van with ramp deployed

About Sovereign Medical Transport

Family-owned and operated since 2016, we're Portland's trusted partner for compassionate wheelchair-accessible transportation.

Why Families Trust Us

Providing mobility with compassion for over a decade

10+
Years of Service
30+
Accessible Vehicles
500,000+
Trips Completed
98.9%
On-Time Performance
Driver assisting passenger with wheelchair

Our Story: A Family Built on Service and Excellence

Sovereign Medical Transport began as a vision brought to life by Amy and Rick Sovereign—a husband and wife team driven by a shared passion for serving others with integrity, care, and unwavering commitment. With Amy's deep compassion forged from years in healthcare and raising five children, and Rick's dedication to excellence rooted in a successful career managing high-end remodeling projects, they laid the foundation for a company where every detail matters.

Their focus has always been simple but powerful: to deliver exceptional customer service, maintain the highest standards of safety and professionalism, and build a team that treats every client like family. What started as a small family venture has grown into a trusted transportation provider—one still operated by the Sovereign family, where servant leadership, reliability, and heart remain at the core of everything we do.

Our Core Values

These values guide everything we do, from how we maintain our vehicles to how we interact with every passenger.

Safety

Your safety is our #1 priority. We maintain strict vehicle maintenance schedules and driver training programs.

Security

All drivers are background-checked and trained to provide secure, comfortable transportation.

Timeliness

We understand the importance of being on time for medical appointments and life events.

Compassion

Every passenger is treated with dignity, respect, and the same care we'd give our own family.

Your Safety is Our Priority

Licensed, insured, and committed to the highest standards of care

NEMTAC Accredited seal: Non-Emergency Medical Transportation Accreditation Commission
Accredited by NEMTAC®

Oregon's First NEMTAC®-Accredited Medical Transport Provider

NEMTAC® runs the only national accreditation program built specifically for non-emergency medical transportation, and has set the industry's standards under ANSI accreditation since 2018. To earn it, a provider's safety, service quality, governance, and operational accountability all have to hold up under an independent review. That bar often sits higher than state or local law requires. We've operated Sovereign to that standard since 2016, and in 2026 we became the first provider in Oregon to be accredited.

Driver credentialing
Vehicle maintenance
Fleet operations
Compliance and ethical business practices
Organizational management
Human resources
Communications

Awarded 2026 · Accreditation term 2026–2029

Learn more about NEMTAC® →

Fully Licensed & Insured

State-licensed for non-emergency medical transportation with comprehensive insurance coverage. Your safety and peace of mind are guaranteed.

Background-Checked Drivers

Every driver undergoes thorough background checks and receives specialized training in wheelchair assistance, patient care, and defensive driving.

100% Wheelchair Accessible Fleet

All 30+ vehicles equipped with extra-wide, rear-entry ramps. We accommodate wheelchairs, scooters, walkers, and all mobility aids.

Healthcare Partner of Choice

Trusted by major healthcare facilities, dialysis centers, and medical offices throughout Portland Metro for reliable patient transportation.

Regular Safety Audits

Vehicles undergo daily inspections and regular maintenance. We maintain the highest cleanliness and safety standards in the industry.

What Sets Us Apart

4.9 Star Driver Rating from thousands of passengers
98.9% On-Time Performance - Never miss an appointment
Door-to-Door Service - We assist you every step
One Caregiver Rides Free - Never travel alone
Service Animals Welcome - Your companions too

Our Guarantee: If we're late for your medical appointment, we'll refund your trip fare.

Serving Portland with Pride

For nearly a decade, we've been honored to serve as Portland's trusted medical transportation partner. From routine appointments to life's special moments, we're here to ensure no one misses what matters most.

Healthcare Partners

Trusted by major hospitals, specialty clinics, dialysis centers, and surgery centers throughout the Portland Metropolitan area.

Community Impact

We've helped thousands attend weddings, graduations, and family gatherings they thought they'd have to miss due to mobility challenges.

Local Commitment

As a family-owned Portland business, we reinvest in our community through local jobs, partnerships, and charitable transport services.

Experience the Sovereign Medical Transport Difference

Join the thousands of Portland families who trust us for safe, compassionate transportation. Your journey matters to us.

Questions? Check our FAQ or contact us anytime.

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