About Sovereign Medical Transport
Family-owned and operated since 2016, we're Portland's trusted partner for compassionate wheelchair-accessible transportation.
Why Families Trust Us
Providing mobility with compassion for over a decade
Our Story: A Family Built on Service and Excellence
Sovereign Medical Transport began as a vision brought to life by Amy and Rick Sovereign—a husband and wife team driven by a shared passion for serving others with integrity, care, and unwavering commitment. With Amy's deep compassion forged from years in healthcare and raising five children, and Rick's dedication to excellence rooted in a successful career managing high-end remodeling projects, they laid the foundation for a company where every detail matters.
Their focus has always been simple but powerful: to deliver exceptional customer service, maintain the highest standards of safety and professionalism, and build a team that treats every client like family. What started as a small family venture has grown into a trusted transportation provider—one still operated by the Sovereign family, where servant leadership, reliability, and heart remain at the core of everything we do.
"We treat every passenger with the same care we'd give our own family members. Your comfort and safety are our top priorities."
— Amy Sovereign, Founder & CEO
Our Core Values
These values guide everything we do, from how we maintain our vehicles to how we interact with every passenger.
Safety
Your safety is our #1 priority. We maintain strict vehicle maintenance schedules and driver training programs.
Security
All drivers are background-checked and trained to provide secure, comfortable transportation.
Timeliness
We understand the importance of being on time for medical appointments and life events.
Compassion
Every passenger is treated with dignity, respect, and the same care we'd give our own family.
Meet Our Leadership Team
Our experienced team brings decades of combined experience in healthcare, transportation, and customer service to ensure your safe, comfortable journey.
Amy Sovereign
Founder & Owner, CEO
Amy founded the company with a clear vision and unwavering dedication to community service. While she’s stepped back from daily operations, she remains the heart and soul of the organization. Her visits—often with cookies and uplifting words—continue to boost morale, and her legacy of compassion and commitment inspires the team every day.
Rick Sovereign
Owner & General Manager
Rick was instrumental in establishing the company's solid foundation and continues to play a vital advisory role. His expertise guides important strategic decisions, particularly regarding fleet expansion and maintenance. While he's stepped back from day-to-day operations, Rick's seasoned insights and periodic involvement ensure the business maintains its high standards and strategic direction.
Joel
Operations Manager
Joel plays a pivotal role in the company’s day-to-day success. He leads staff development, training, and operational oversight, ensuring smooth and efficient performance across the board. As the link between ownership and frontline teams, Joel turns strategy into execution with a focus on accountability, operational excellence, and delivering exceptional care to every passenger.
Jessica
Executive Assistant
Jessica is the cornerstone of our administrative operations, overseeing HR and fleet support with precision and care. As Joel’s trusted right hand, she ensures behind-the-scenes systems run smoothly, empowering the team with the resources and support they need to thrive.
Your Safety is Our Priority
Licensed, insured, and committed to the highest standards of care
Fully Licensed & Insured
State-licensed for non-emergency medical transportation with comprehensive insurance coverage. Your safety and peace of mind are guaranteed.
Background-Checked Drivers
Every driver undergoes thorough background checks and receives specialized training in wheelchair assistance, patient care, and defensive driving.
100% Wheelchair Accessible Fleet
All 25+ vehicles equipped with extra-wide, rear-entry ramps. We accommodate wheelchairs, scooters, walkers, and all mobility aids.
Healthcare Partner of Choice
Trusted by major healthcare facilities, dialysis centers, and medical offices throughout Portland Metro for reliable patient transportation.
Regular Safety Audits
Vehicles undergo daily inspections and regular maintenance. We maintain the highest cleanliness and safety standards in the industry.
What Sets Us Apart
Our Guarantee: If we're late for your medical appointment, we'll refund your trip fare.
Serving Portland with Pride
For nearly a decade, we've been honored to serve as Portland's trusted medical transportation partner. From routine appointments to life's special moments, we're here to ensure no one misses what matters most.
Healthcare Partners
Trusted by OHSU, Legacy Health, Providence, Kaiser Permanente, and dozens of clinics and dialysis centers across Portland Metro.
Community Impact
We've helped thousands attend weddings, graduations, and family gatherings they thought they'd have to miss due to mobility challenges.
Local Commitment
As a family-owned Portland business, we reinvest in our community through local jobs, partnerships, and charitable transport services.
Experience the Sovereign Medical Transport Difference
Join the thousands of Portland families who trust us for safe, compassionate transportation. Your journey matters to us.
Questions? Check our FAQ or contact us anytime.