Wheelchair accessible van with ramp deployed

About Sovereign Medical Transport

Family-owned since 2016, helping people throughout Portland Metro get where they need to go with kindness and care.

Why Families Trust Us

Providing mobility with compassion since 2016

10+
Years of Service
30+
Accessible Vehicles
500,000+
Trips Completed
98.9%
On-Time Performance
Driver assisting passenger with wheelchair

Our Story

Amy and Rick Sovereign started Sovereign Medical Transport in 2016 with a shared desire to care for people in their community. Amy brought years of experience in healthcare and raising five children. Rick brought the attention to detail he developed managing home remodeling projects. Together, they built a company around dependable service and treating people with kindness.

Today, Sovereign is still family-operated, and that personal approach continues to shape how we work. We want every passenger to feel welcome, listened to, and cared for—whether they’re heading to a regular appointment or spending a day with family. Taking time to help someone settle in, listening to a concern, and treating them with patience and respect are all part of the ride.

Our Core Values

These values guide everything we do, from how we maintain our vehicles to how we interact with every passenger.

Safety

Your safety is our #1 priority. We maintain strict vehicle maintenance schedules and driver training programs.

Security

All drivers are background-checked and trained to provide secure, comfortable transportation.

Timeliness

We understand the importance of being on time for medical appointments and life events.

Compassion

Every passenger is treated with dignity, respect, and the same care we'd give our own family.

Your Safety is Our Priority

Driver training, vehicle inspections, and independent accreditation

NEMTAC Accredited seal: Non-Emergency Medical Transportation Accreditation Commission
Accredited by NEMTAC®

Oregon's First NEMTAC®-Accredited Medical Transport Provider

NEMTAC® runs the only national accreditation program built specifically for non-emergency medical transportation, and has set the industry's standards under ANSI accreditation since 2018. To earn it, a provider's safety, service quality, governance, and operational accountability all have to hold up under an independent review. That bar often sits higher than state or local law requires. We've operated Sovereign to that standard since 2016, and in 2026 we became the first provider in Oregon to be accredited.

Driver credentialing
Vehicle maintenance
Fleet operations
Compliance and ethical business practices
Organizational management
Human resources
Communications

Awarded 2026 · Accreditation term 2026–2029

Learn more about NEMTAC® →

Fully Licensed & Insured

Licensed and insured for non-emergency medical transportation.

Background-Checked Drivers

Every driver undergoes thorough background checks and receives specialized training in wheelchair assistance, patient care, and defensive driving.

100% Wheelchair Accessible Fleet

All 30+ vehicles equipped with extra-wide, rear-entry ramps. We accommodate wheelchairs, scooters, walkers, and all mobility aids.

Healthcare Partner of Choice

Trusted by major healthcare facilities, dialysis centers, and medical offices throughout Portland Metro for reliable patient transportation.

Regular Safety Audits

Vehicles undergo daily inspections and regular maintenance.

What Sets Us Apart

4.9 Star Driver Rating from thousands of passengers
98.9% On-Time Performance
Door-to-Door Service - We assist you every step
One Caregiver Rides Free
Service Animals Welcome - Your companions too

Our Guarantee: If we're late for your medical appointment, we'll refund your trip fare.

Serving Portland Since 2016

A ride can mean getting through another week of treatment, seeing family, or keeping a little more independence. We care about what getting there means to you.

Healthcare Partners

Trusted by major hospitals, specialty clinics, dialysis centers, and surgery centers throughout the Portland Metropolitan area.

Community Impact

We've helped thousands attend weddings, graduations, and family gatherings they thought they'd have to miss due to mobility challenges.

Local Commitment

As a family-owned Portland business, we reinvest in our community through local jobs, partnerships, and charitable transport services.

Request a Ride

Tell us where you need to go and what would help you feel comfortable along the way.

Questions? Check our FAQ or contact us anytime.

Schedule Ride